![]() Refunds do not include shipping and handling or assembly fees and trial fee payments. Please allow 7 to 10 business days for the credit to appear on your credit card. Its important to keep brands accountable and its good CHOICE is there to do that. ![]() Once your order has been received at our fulfillment center, the refund will be processed. Please note that Thane is not responsible for any return shipped charges incurred to return your order. ![]() When returning your order, please ensure that you use an insured carrier to return your order. Once you have received your RMA number, please return all items in its original condition and packaging. You will receive an email from Thane Customer Service within 1 to 2 days with the RMA number and return instructions. ![]() If you're not completely satisfied with your purchase, please log into our customer service portal at / to access your account and submit a return request to obtain an RMA number (Return Merchandise Authorization ). Our 30 day money back guarantee entitles you to a full refund of the purchase price, less the shipping and handling charges. ![]()
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